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Office 365

Office 365 Frequently Asked Questions

Answered below are some of the regularly asked questions about out Office 365 product, if you require any further information please call us on 0345 250 8008

What’s the difference between Office 2013 suites and Office 365 plans?

Office 365 includes all of the applications you would usually expect with Office 2013, but with Office 365 you also can also use your Office applications any time, any place using Office Online.Contact us for a demo.

Can I use Office 365 on my Mac or iPad?

Office 365 plans can be used on PCs, Macs, and Android, iPad, and Windows tablets. Office 365 plans are available as a monthly or annual subscription. It’s really easy!

How do I know if my computer can run Office?

Office supports PCs or Windows tablets running Windows 7 or higher, Macs with Mac OS X 10.6 or higher, iPads running iOS 7.0 or higher, and Android tablets running Android KitKat 4.4 or higher. Contact us for a demo.

Can people with an earlier version of Office open documents I created using Office 365 or Office 2013?

Office 2007, Office 2010, Office 365, or Office 2013 users can open documents created without any additional action.

Will I have Administrative control over my Office 365 suite?

Yes, your IT administrator will have a login to the management portal.

Do I keep control of my documents with an Office 365 subscription?

Yes. Documents that you have created belong fully to you. You can choose to store them online on OneDrive or locally on your PC or Mac.

Is Internet access required for Office?

Internet access is required to install and activate all the latest releases of Office suites and all Office 365 subscription plans.

Office 365 Essentials includes

Office 365 Business Premium includes

Office suite

Always have the latest versions of:

Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft OneNote Microsoft Publisher Skype

  • Capture your ideas however you work best—using a keyboard, pen, or a touchscreen.
  • Easily format information in Excel with tools that recognise your pattern and auto-complete data.
  • Easily incorporate content from PDFs to create your own great-looking Word documents.
  • Design customised marketing materials that fit your brand and customers.
Office on PCs, tablets, and phones

Enjoy a full, installed Office experience across PCs, Macs, Windows tablets and iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets (Windows, iPad, and Android), and 5 phones.

Office Online

Create and edit Word, OneNote, PowerPoint, and Excel documents from a browser.

Email and calendars

Use business-class email through a rich and familiar Outlook experience you can access from your desktop or from a web browser using the Outlook Web App. Get a 50 GB mailbox per user and send attachments up to 25 MB.

Online conferencing

Host online meetings with audio and video using one-click screen sharing and HD video conferencing.

Instant messaging and Skype connectivity

Connect with other Skype for Business users via instant message, voice calls, and video calls, and let people know your availability with your online status. Share presence, IM, and audio calling with Skype users.

Corporate social network

Yammer collaboration software and business applications allow your employees to connect with the right people, share information across teams, and organise around projects so they can go further, faster.

Simple file storage and sharing

OneDrive for Business provides 1 TB of storage for each user for virtually anywhere access to their documents. Share files with others inside and outside your organisation, control who can see and edit each file, and easily sync files with PCs/Macs and devices.

Team sites

Enable easy access and sharing of documents with 10 GB baseline storage plus 500 MB of storage per user.

Search and discovery

Stay in the know. Search and discover content across Office 365 based on personalised insights. Office Delve is the first experience to be powered by Office Graph, a collection of analysed signals or insights derived from each user’s behavior and relationships to content, topics, and contacts.

Office 365 is reliableReliability Get peace of mind knowing your services are available with a guaranteed 99.9% uptime.
Office 365 is secureSecurity

Your data is yours. We safeguard it and protect your privacy.

AdminAdministration Deploy and manage Office 365 across your company, no IT expertise required. You can add and remove users in minutes.
Office 365 is always up to dateUp to date No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers regularly.
Office 365 is always up to dateActive Directory integration Manage user credentials and permissions. Single sign-on and synchronisation with Active Directory.
We offer 24 hour support for our Office 365 productsSupport

Global Gold provide support telephone and online answers, how-to resources, and connections with other Office 365 customers for setup and quick fixes.

All prices exclude VAT. Prices above are per user per month. Three month minimum term on monthly plans.
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