RackForce accidentally deletes ten-year-old database
Date: Tuesday 18th August 2009

Managed hosting service provider RackForce has accidentally deleted one of its customer's decade-old databases, which contained more than 1.5 million forum posts.
Impalassform.com, which is a leading automotive forum and allowed users to share information on the Chevrolet Impala, has now lost around ten year's worth of data, according to Zack Kanter who reported the incident to Web Host Industry Review.
Mr Kanter told the news provider: "It is truly a tragedy in the automotive community."
RackForce's general manager Randall Robinson said that the error was an extremely unusual and unfortunate event.
"The issue was caused by a miscommunication between the customer and one of our technical staff, which resulted in a data file being deleted," Robinson said.
He added: "We made every effort to recover the lost information; however, because the customer did not subscribe to any back up services with RackForce nor did they have any backups of their own, the lost data was unrecoverable."
According to MessageLabs, a large number of small and medium-sized businesses are putting themselves at risk by making data backup a low priority.
Written by Debra Hastings-Henry
