We always "manage" to keep you smiling
When you choose a Managed Support solution you're choosing safety, security and greater flexibility. From that moment on you know that you have an on-site dedicated people responsible for helping you achieve your end goals as well as a team who will manage and control your account for you, until you feel confident to manage it yourself.
Free Migration
We take over the migration of your site and ensure everything is running smoothly server-side, so you can take advantage of all the benefits you having your own VPS.
- We handle migrations
- Server side optimisation
- Installations and implementation handled
Custom fixes
Things can sometimes go wrong but with a Managed VPS solution you know that you're not alone and there is always someone to handle those little "techie" things.
- Adding new mail accounts
- Changing file permissions
- Alias changes
One hour hardware fixes
Your VPS is on a premium HP hardware, however in the event of hardware failure you have a number of guarantees in place.
- Hot swaps with hardware failure
- Up and running within 1 hour of hardware failure
- A team on hand to resolve issues in an instant
Free custom installs
We manage initial software installations for you and allow 30 minutes on average. Above 30 minutes and there may be a charge. We make sure all software is ready to go.
- Freedom to use applications and software of choice
- We install and implement for you
- Handle VPS re-installs and re-imaging
Free Training
We train you to manage your server but until you feel confident we do it on your behalf. Once you know what to do and how to do it, you're free to manage your VPS, if you want to.
- In-house VPS training
- Learn on-the-go or step-by-step
- No charge for training
The personal touch
You're supported by a team of people who care, we get to know you and your business and are always happy to help you learn at your own pace.
- Support from people who understand your priorities
- Help from people you get to know
- Training and support provided for free