Getting the most out of Barracuda Anti-Spam
For customers using our Barracuda Anti-Spam service, it is important to let the system know what you think is and isn’t spam so that you can gain the most benefit from the system.
Once your domain is setup the initial scanning process will take about 24 hours to start working fully while it learns which email addresses on the domain are legitimate. You should start noticing a significant reduction of spam messages your receive after 1-3 days.
Spam messages will normally get blocked completely or added to your personal quarantine. If you have a spam message in your quarantine then you just need to tick it and mark it as spam. This will help the system learn what it must look out for. It takes about 200 emails to be marked as spam by yourself to fully learn and catch these emails out.
You can download a plugin for your email program here - http://barracuda2.globalgold.co.uk/cgi-bin/index.cgi (click the link “Get Mail Client Plugins Here”). This plugin will show up on the tool bar in your email program and will help you to easily mark messages as spam.
Spam comes in many different forms and inevitably some emails do get through the system, but the Barracuda system is constantly learning and receives regular updates to ensure these are few and far between.